EXAMPLE1
My name is <護照姓名>. I booked a room through <訂房網站> from <入住日期> to<退房日期> and the reservation number is <預約編號>, I was wondering could you receive the parcel for me in advance?
Thanks for help and look forward to hearing from you soon.
EXAMPLE2
Hello, my name is XXX, and according to the itenery arranged by the XXX travel agency, we will be staying in your hotel on July 14th until 15th. So I have purchased some items via Internet. Those items will be delivered to your address two days prior to my arrival to your hotel, can you tell me if it is possible for you to receive the parcel for me before my check-in date?
Thank you for your prompt reply.